Privacy Policy
Clear Information, Trusted Service, Complete Transparency.
Fast Repair SG, a washing machine repair expert in Singapore, is committed to protecting your privacy and safeguarding your personal information. The Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our website. We may collect information such as your name, contact details, service requests, and communication records to provide reliable support.
Fast Repair SG does not sell or share your personal information with unauthorized third parties. By using our website and services, you(user) agree to the policies outlined on this page to maintain transparency and trust.
Privacy Policy
How we protect your personal and appliance data
1. Information We Collect
To provide efficient washing machine repair and maintenance services, we collect the following information when you book an appointment:
- Contact details (Name, phone number, and residential address for home service).
- Washing machine details (Brand, model, serial number, and description of the fault).
2. How We Use Your Information
Your collected information is strictly used for service-related operations, including:
- Dispatching professional technicians to your location for diagnosis and repair.
- Sending service updates, order confirmations, and warranty tracking details via WhatsApp or Call.
- Improving our technical support and customer care experience.
3. Data Protection & On-Site Security
We implement industry-standard electronic and physical security measures to secure your personal data. Our technicians are fully verified and strictly trained to respect your home's privacy and ensure no data leakage occurs during or after the service.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third-party marketing companies. Data is only shared with trusted partner suppliers if it is absolutely necessary to source genuine spare parts or motherboards for your specific washing machine brand.